Sumai Hotel Apartment, Kuala Terengganu ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Jalan Persinggahan Batu Burok, Kuala Terengganu, Malaysia

“Nestled just a stone's throw from Pantai Batu Burok, the hotel makes it easy to enjoy the beach and local eateries.”view full review

Sumai Hotel Apartment, a 3-star Kuala Terengganu hotel rated 7.7/10 on Booking.com, features spacious apartments designed for both tourists and business travelers. Amenities include indoor and outdoor pools, free WiFi, and on-site dining options.

Rooms & Amenities

Sumai Hotel Apartment offers a variety of room types including Standard, Studio, and 2-Bedroom Apartments, featuring amenities such as flat-screen TVs, sitting areas, and kitchenettes. The contemporary design of the apartments ensures a comfortable and functional living space for guests.

Dining & Nearby Options

The hotel restaurant provides a menu with local favorites and international dishes, catering to diverse tastes. Guest can also utilize barbecue facilities on-site for additional dining options.

Leisure & Services

Sumai Hotel Apartment boasts an outdoor pool, indoor pool, and facilities for car rentals and sightseeing arrangements. This hotel also provides a suitable environment for both business meetings and family gatherings.

Local Area & Transportation

Nearby attractions include The Central Market, Istana Maziah, and the first real floating mosque in Malaysia. The hotel is accessible via public transit, with the nearest bus stop being within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio Room

2 persons

32 m²

1 King-size bed

Shower

Air conditioning

room details

Two-Bedroom Apartment

2 persons

57 m²

2 Single beds

Shower

Balcony

room details

Three-Bedroom Apartment

2 persons

71 m²

2 Single beds

Shower

Balcony

room details

Superior Apartment

2 persons

87 m²

2 Single beds

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Kuala Terengganu 1.6 km

Airports

Sultan Mahmud (TGG) 16.3 km

Kerteh (KTE) 114.9 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Options

During my stay at Sumai Hotel Apartment, I was pleasantly surprised by the good variety of breakfast options available. The food served was good and scrumptious, making it a lovely start to each day. It's great that they offer meals a la carte, which adds a personal touch to the dining experience.

James123. USA, Read full review on

Spacious Family Apartments

I stayed in a spacious apartment that was quite suitable for my family. It included multiple bedrooms, a living area, and even had a kitchen. The fact that it can accommodate a large group of people with ease made our visit really comfortable and enjoyable.

BradleyTraveler. UK, Read full review on

Clean and Satisfactory Bathrooms

I found the bathrooms to be clean during my stay at the Sumai Hotel Apartment. Although basic, they met my needs adequately. It was reassuring to have a clean space to use, especially while traveling with family.

DavidXplorer. Canada, Read full review on

Indoor Pool for Kids

The indoor swimming pool was a fantastic feature for my kids. They enjoyed splashing around and it provided a great alternative during moments of bad weather. Although there were some maintenance issues, it was still a highlight for the children during our stay.

KurtAdventure. Australia, Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
No pets allowed
24-hour security
Lift
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry

Dining

Restaurant

Spa & Leisure

Indoor swimming pool
Beach access

Room features

Air conditioning
Sitting area
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Jalan Persinggahan Batu Burok, Kuala Terengganu, Malaysia

Map view

Jalan Persinggahan Batu Burok, Kuala Terengganu, Malaysia

City landmarks

Landmark

Street art

2.2 km

Mosque

Crystal Mosque

3.5 km

Garden

Bulatan Batu Bersurat

600 m

Landmark

Pusat Sains & Kreativiti Terengganu

1.6 km

Landmark

Maziah Palace

1.8 km

Landmark

Bukit Puteri

1.9 km

Landmark

Turtle Sculpture

2.2 km

Park

Pasar Payang Kuala Terengganu

2.0 km

Mosque

Abidin Mosque

1.7 km

Beach

Pantai Batu Buruk

1.3 km

Landmark

Istana Al-muktafibillah Shah

1.2 km

Shopping Area

Paya Bunga Square

1.7 km

Harbour

Pasar Payang Alley

2.0 km

Landmark

Taman Monumen

1.6 km

Landmark

Jambatan Angkat Terengganu

1.6 km

Landmark

Kuala Terengganu Drawbridge

1.6 km

Landmark

Kuala Terengganu Waterfront

2.2 km

Landmark

Aiman Legacy Sourvenir Cenderamata

2.0 km

Landmark

Pulau Warisan KT

2.3 km

Landmark

Chinatown, Kuala Terengganu

2.1 km

Landmark

Kuala Terengganu Tourism Information Center

1.9 km

Landmark

World Heritage Lane

2.1 km

Landmark

Makam DiRaja Bukit Keledang

2.0 km

Landmark

Waterfront

2.2 km

Landmark

Payang Memory Lane

2.1 km

Landmark

Turtle Alley

2.2 km

Landmark

Ho Ann Kiong Temple

2.2 km

Landmark

Shahbandar Jetty

2.7 km

Castle

Istana Badariah DYMM Sultan Terengganu

2.7 km

Nearby

Mosque

Al-Muktafi Billah Shah Mosque

600 m

Restaurants

Pantai Batu Buruk Night Market

810 m

Jln Pantai Batu Buruk

The Mayang Place

510 m

Jalan Persinggahan

Uncle Chua Signature

870 m

Restaurant

Restoran Asia Signature

1.0 km

134 Jalan Sultan Zainal Abidin

The Octagon Cafe

1.2 km

136/7

Gossip Kitchen

1.1 km

Lot-2188

Restoran Gossip Kitchen

1.1 km

Restaurant

Batu Buruk Food Centre

1.4 km

Town Centre

Reviews and Ratings

Feedback from previous guests about their experience.

Gabriel

United States, January 2025

5.0/10

I had a rather disappointing experience at Sumai Hotel Apartment. While the price seemed reasonable for a two-bedroom apartment during the busy Labour Day weekend, the unit fell short in cleanliness and maintenance. It was unfortunate that the air conditioning did not work effectively, leaving us uncomfortable, and the noise from motorcycles outside didn't help either.

Rooms

5.0

The apartment was spacious but very outdated, and it had two single beds instead of a king or queen bed, which was disappointing.

Service

5.0

The front desk staff was friendly and attentive; however, they couldn't resolve our issues with the room's maintenance quickly.

Location

7.0

It's conveniently located near the beach, but we did experience noise disturbances during the night from nearby traffic.

Dining

5.0

We didn't eat on-site, but the overall experience regarding dining seemed very basic.

Facilities

5.0

The indoor pool was too cold to enjoy, and the kitchen amenities were lacking, which detracted from the overall experience.

Rich

United States, December 2024

5.8/10

I had a mixed experience at this hotel. While the staff were polite and the food was decent, the apartment I stayed in was quite rundown with issues like poor internet connectivity and a broken headboard. The location was not bad, just a short walk to the beach, but the overall quality of the facilities left much to be desired.

Rooms

5.0

The two-bedroom apartment was spacious but felt quite rundown with limited power sockets and a broken bed headboard. The overall condition of the room was disappointing.

Service

7.0

The staff were nice and helpful, but I faced some issues with my air conditioning not working properly in the living room and had to wait for help.

Location

7.0

The hotel was just a 5-minute walk from the beach, which was convenient, but it was not as close as I had hoped.

Dining

6.0

The food was good, but there was no breakfast buffet available-only a la carte options. It would be great if they offered more choices.

Facilities

5.0

Facilities were lacking, with a poorly maintained pool and unstable internet connection that made my stay less enjoyable.

Robert

United States, December 2024

7.6/10

I had a pleasant stay at this resort hotel during my business trip. The studio room was spacious and well-equipped, which made my time there quite enjoyable. The dining options were generally satisfying, but the breakfast could use a bit more variety. Overall, it's a great choice for anyone visiting Terengganu, with some areas that could be improved.

Rooms

9.0

The studio room was spacious and clean, featuring a separate living area with a sea view. The ambiance was dark, allowing for a restful sleep.

Service

7.0

Room service was prompt and satisfying, but I felt the staff could have been a bit more interactive rather than just smiling.

Location

9.0

The hotel is conveniently located near the beach, making it easy to enjoy the sun and surf. It's also close to local food stalls.

Dining

7.0

The buffet breakfast was decent with local and English options, though it could be improved with more variety. The lunch and dinner buffets were very satisfying.

Facilities

6.0

The hotel's facilities were good, but the small training room left something to be desired.

James

United States, November 2024

6.4/10

I had a mixed experience at the hotel. The rooms were spacious and clean, making for a comfortable stay, but the a/c issues and overall maintenance were a letdown. The location was very convenient, close to attractions, but the dining options left much to be desired. While I appreciated the friendly service, the lack of attention to some details impacted my overall impression.

Rooms

6.0

The rooms were spacious and clean but had poor air-conditioning and inadequate maintenance.

Service

7.0

The staff was friendly and helpful, but there were some lapses in service like not providing extra pillows promptly.

Location

8.0

The hotel is well-placed near local attractions and easy to access, though the noise from the street can be a nuisance at night.

Dining

5.0

The breakfast had a good variety, but the limited options for meals at other times were disappointing.

Facilities

6.0

Some facilities like the indoor pool could use improvements as the water temperature was too cold.

Brandon

United States, November 2024

6.6/10

This hotel has a solid location with easy access to attractions and eateries nearby, making it a good choice for group travelers. The rooms can accommodate larger groups but are in need of refurbishment and better cleanliness. The staff is friendly and helpful, but some issues like air conditioning and hot water need to be addressed. Overall, it offers decent value for the space and location, but don't expect luxury.

Rooms

6.0

The rooms are spacious and can accommodate a larger group, but they are quite basic and in need of serious refurbishment. I would rate them a 6.

Service

7.0

The service was pleasant; the staff was accommodating and friendly, but I did experience some issues that were troubling. I rate the service a 7.

Location

9.0

The hotel's location is superb, very close to attractions and restaurants, which made getting around easy. I give the location a solid 9.

Dining

5.0

Dining was pretty basic with a limited selection, but it could be better on weekends. I would rate dining a 5.